Incorporate.com (formerly The Company Corporation) has helped form 750,000+ companies since they opened for business way back in 1899.
There are a lot companies providing LLC formation services, but this company has found a way to remain relevant for well over a century.
This Incorporate.com LLC service review is structured in a way that will hopefully give you a complete picture of their LLC formation process, and help you decide whether you’d like to use their services.
Advantages & Disadvantages
Advantages of Incorporate.com:
✔ Seeing as they originally opened in the 19th century (as The Company Corporation), it goes without saying that no competitor can match their longevity. They’ve also formed over 750,000 businesses, so they certainly know what they’re doing.
✔ Incorporate.com’s Corporate Compliance Guarantee covers their formation services against any filing defects for the life of your business. If your filing is found to be invalid due to errors made by Incorporate.com, they’ll immediately resolve the issue or pay you up to $75,000.
✔ They have an extensive collection of comprehensive guides in their online Learning Center. Covering topics ranging from state-specific formation requirements to tax filings and deductions, there’s a wealth of information available to Incorporate.com customers.
Disadvantages of Incorporate.com:
✖ You can get LLC formation service at a lower price with some of their competitors. Incorporate.com’s basic formation package costs $99 and has fewer features than other top LLC services that charge as low as $0. Yes, there are free LLC services. (See Top 7 Services)
✖ Some of the features listed on their package selection page are *NOT* actually included with those packages. Namely, the “Access to online tool: CSCNavigator” and “Annual Report Prep & File” features are only available to customers who add registered agent service for $235.
✖ Upsells, upsells, upsells! Incorporate.com goes crazy with the upsells, as they try to get you to add a compliance kit and seal (plus an additional shipping fee), a federal tax ID number (EIN) with expedited shipping, a business license research package, an operating agreement, annual report service, registered agent service, and FedEx shipping ― all between the package select screen and the checkout page. If you added all of these features, you’d increase your total price tag by $847 just in your first year.
✖ Incorporate.com’s LLC formation service does not include registered agent service in any of their packages. Additionally, their registered agent service as an add-on is much more expensive than most competitors, at $235 per year. This is available from some other companies for free when you start an LLC through them.
Incorporate.com LLC Packages
Is Incorporate.com Good Value? Before we look at the pricing and packages for Incorporate.com, let’s outline what good value in an LLC service looks like.
While $99 to form an LLC is certainly fair and less than the cost of hiring an attorney, Incorporate.com doesn’t offer nearly as much value compared to other LLC services. For example, with ZenBusiness and IncFile you get 3x more features and end up saving roughly $60 that can be put to good use while starting your business.
Incorporate.com has three different packages for LLC formation: Starter, Essentials, and Works. Here’s a breakdown of what you get in each package.
The Starter = $99 + State Fee
➢ Preparation and Filing of Articles of Organization: These documents officially form your LLC with the state. Incorporate.com will create these forms for you, then file them with your state of formation.
➢ Name Availability Check: They will search your state’s official business database to determine if your desired LLC name is available, or if it’s already been claimed by someone else.
➢ Online Access to Company Documents: You’ll receive access to their online portal, where you can safely store and access your LLC formation documents.
The Essentials = $249 + State Fee
Everything from The Starter package, plus…
➢ Federal Tax ID Number (EIN): An EIN is basically a Social Security Number for your business and it allows you to pay business taxes, hire employees, open business bank accounts, and more. Incorporate.com will obtain your EIN from the IRS.
➢ LLC Kit and Seal: A binder with your company name printed on it, along with a customized decorative seal, and some sample documents.
The Works = $349 + State Fee
Everything from The Essentials package, plus…
➢ Business License Research Package: With this service, Incorporate.com will identify which licenses, permits, and tax registrations your LLC requires to operate in a compliant fashion. They will provide you with the applications necessary to obtain these items, and also give you instructions for how to fill them out and file them.
➢ Operating Agreement: This is the document that describes your company’s ownership structure, and it’s also where you can lay out how you want your LLC to be operated. Incorporate.com will draft this important document for you.
Incorporate.com Customer Reviews
Despite the fact that they’ve been in operation for over a century, there aren’t many customer reviews online for Incorporate.com.
Oddly enough, nearly all of the positive reviews we tracked down were written in a roughly three-week stretch from 4/21/2014 to 5/13/2014 on Yelp. No review written outside that three-week window regarding Incorporate.com is positive, with the exception of one five-star review from 2016 on FitSmallBusiness.
We expected to find more feedback in general, and it’s especially odd that they apparently only inspired people to write positive reviews for a few weeks back in 2014.
- Yelp: 2.0 out of 5 stars (31 reviews)
- FitSmallBusiness: 1.5 out of 5 stars (14 reviews)
- Better Business Bureau: 1.0 out of 5 stars (7 reviews)
Incorporate.com LLC Alternatives
Incorporate.com is one of the oldest LLC formation services available, but that doesn’t mean they’re the right choice for everyone. If you’re not a fan of what they have to offer, here are the three alternatives worth considering.
☆ ZenBusiness – $39: Our favorite Incorporate.com alternative is ZenBusiness. Their pricing starts at just $39, and that includes a full year of registered agent service, which Incorporate.com doesn’t include in any of their packages. Plus, ZenBusiness has hundreds of positive customer reviews across the web.
IncFile – $0: Another good LLC formation service is IncFile, which has pricing starting at $0. IncFile also include’s a year of free registered agent service and is notorious for having the best included features in their packages.
Northwest Registered Agent – $79: Our other preferred alternative to Incorporate.com is Northwest Registered Agent with a $79 price tag. In addition to a year of registered agent service, Northwest includes their outstanding personalized customer support and promise of zero-upsells.
Is Incorporate.com Right For You?
Incorporate.com is an experienced company that’s capable of forming your LLC. However, we find it difficult to recommend Incorporate.com due to their handful of disadvantages (like constant upsells and high prices) we outlined above.
Of course, using their service is totally up to you, so we’ll wrap this review up by going over some scenarios where you may or may not want to use Incorporate.com for your LLC formation.
✔ When to Use Incorporate.com:
If you place a high value on experience, a company that’s been around since 1899 likely appeals to you, and their Corporate Compliance Guarantee is a nice safety net.
✖ When NOT to Use Incorporate.com:
If you want to save money, there are a lot of better options. For example, ZenBusiness’ pricing starts at $39 and also includes a full year of registered agent service and other useful extras. Another factor is that some competitors have a better history when it comes to customer feedback.
Frequently Asked Questions
Got questions? We’ve got answers.
How Does Incorporate.com Compare to Other Services?
As you probably know, there are a lot of online LLC services. If you’d like a better idea of how Incorporate.com stacks up to the most popular and top rated services, check out our comparison reviews:
Does Incorporate.com Offer Any Discounts?
On occasion, almost exclusively on a holiday, you can find discounts for their services.
Does Incorporate.com Have Good Customer Support?
Incorporate.com provides pretty standard customer support compared to other companies in this industry. They have phone and email support, and the quality of their service is good but seems to vary a bit from representative to representative.
Do They Have a Refund Policy?
In their own words, “If you cancel your order before we have submitted it to a federal, state, or local office, Incorporate.com will refund the total amount paid for such order less a service fee. If you cancel your order after we have already submitted it, we will use our discretion to determine what portion, if any, we will refund.”
Can I Form an LLC on My Own?
You certainly do always have this option, and some entrepreneurs do form their own LLCs. If you want to try the DIY route, we would caution you that it can be more work than you might expect because every state has different compliance requirements.
On the other end of the spectrum, some people hire lawyers to form their LLCs, but this option is much more expensive than using a business incorporation service.
Should I Reserve My LLC Name Before Forming an LLC?
Each state (other than Florida) has a way to reserve a business name before forming your entity itself. In general, this is only necessary if you aren’t yet ready to enter the formation process.
If you’re ready to start your business, there’s no reason to reserve your name before forming your LLC with Incorporate.com. We will note that certain states (like Alabama) require you to reserve a name before you form your business.
Can I Form an LLC Without Physically Being in the United States?
Yes, there is no requirement that you be present in the U.S. to form an LLC. In fact, you don’t need to be an American citizen or resident to form an LLC either, as foreign nationals are allowed to own and operate LLCs just like American citizens are.
Does They Handle Requirements Like New York Publication and Alabama Name Reservation?
We called Incorporate.com’s customer support and found out that they do not offer assistance with publication requirements, because “publication isn’t part of the business formation,” but rather is a step that comes after the LLC’s successful formation.
However, they do take care of name reservations in Alabama, because that’s a required step to form your business entity.
What Is the Incorporate.com Customer Support Phone Number and Email?
You can contact Incorporate.com via phone by calling 855-236-4043. Instead of publishing a specific email address, they have an email contact form on their website.
Once you submit your message, an Incorporate.com representative will reach out to you via email as soon as possible, typically within one business day.
Does Incorporate.com Sell or Share My Information With Third Parties?
Unlike many of their competitors, Incorporate.com does not include any third-party partnerships that they try to pass off as “special offers.” The only other business entity they’ll share your information with is their parent company, CSC. When it comes to the privacy of your info, you can trust Incorporate.com.
I’ve Heard LegalZoom Has a Lot of Upsells. Does Incorporate.com?
Unfortunately, similar to LegalZoom, this is one area where Incorporate.com falters a bit. Simply put, they just about do everything they can to get you to sign up for their registered agent service, which costs $235 per year. On their LLC formation package select screen, they have a couple features listed that are not actually included with each package.
The “Access to online tool: CSCNavigator” and “Annual Report Prep & File” features do not come with your formation package ― instead, Incorporate.com leads you to believe you’ll receive these features, only to pull the rug out and tell you that you can’t access them without buying registered agent service. It’s a rather sneaky form of upsell that we don’t appreciate.
That said, if you’re looking for the LLC service with the fewest upsells, add-ons and frustrations before and after creating a limited liability company, look into Northwest Registered Agent.
How Quickly Does Incorporate.com Process LLC Formations?
Incorporate.com’s processing times vary depending on your state of formation, but in general they’re pretty fast.
If you need to speed up your formation turnaround time, you can upgrade to their expedited service which can reduce your processing time from weeks down to just a few days in some states.
Is it Worth the Extra $80 to Get an EIN?
This is a tough question to answer without knowing the specific needs of your unique business.
We personally enjoy getting an EIN included with our LLC formation, even if it means spending extra to add it on, or to upgrade to a higher level of LLC service.
The convenience of not having to get one ourselves through the IRS is worth it for us, and we like to have our articles of organization and EIN confirmation in the same place. However, we would completely understand if you’d rather save the money and acquire your own EIN from the IRS directly.
Ready to Start Your LLC?
Create your LLC with Incorporate.com or read our comparison of the top 7 LLC services.